{"id":3303,"date":"2025-03-30T16:36:27","date_gmt":"2025-03-30T16:36:27","guid":{"rendered":"https:\/\/adolunapos.com\/?post_type=docs&#038;p=3303"},"modified":"2025-03-30T18:37:24","modified_gmt":"2025-03-30T18:37:24","password":"","slug":"how-to-find-and-refund-duplicate-credit-card-charges","status":"publish","type":"docs","link":"https:\/\/adolunapos.com\/index.php\/docs\/faq\/how-to-find-and-refund-duplicate-credit-card-charges\/","title":{"rendered":"How to Find and Refund Duplicate Credit Card Charges?"},"content":{"rendered":"<h4>How to Find a Duplicate Payment?<\/h4>\n<p>There are two ways to find duplicate payments quickly:<\/p>\n<ol>\n<li><strong>Notification center<\/strong>\n<ul>\n<li>Open the Notification Center, navigate to the <strong>Order tab<\/strong>, find the duplicate payment order, and tap on it to open the order. Then, <a href=\"https:\/\/adolunapos.com\/index.php\/docs\/faq\/how-to-find-and-refund-duplicate-credit-card-charges\/#how-to-void-duplicated-payment\">void the duplicate payment<\/a>.<img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone  wp-image-3318\" src=\"https:\/\/adolunapos.com\/wp-content\/uploads\/2025\/03\/IMG_0175-1024x669.png\" alt=\"\" width=\"553\" height=\"362\" srcset=\"https:\/\/adolunapos.com\/wp-content\/uploads\/2025\/03\/IMG_0175-1024x669.png 1024w, https:\/\/adolunapos.com\/wp-content\/uploads\/2025\/03\/IMG_0175-300x196.png 300w, https:\/\/adolunapos.com\/wp-content\/uploads\/2025\/03\/IMG_0175-768x502.png 768w, https:\/\/adolunapos.com\/wp-content\/uploads\/2025\/03\/IMG_0175-1536x1004.png 1536w, https:\/\/adolunapos.com\/wp-content\/uploads\/2025\/03\/IMG_0175-2048x1339.png 2048w, https:\/\/adolunapos.com\/wp-content\/uploads\/2025\/03\/IMG_0175-600x392.png 600w\" sizes=\"(max-width: 553px) 100vw, 553px\" \/><\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<ul>\n<li style=\"list-style-type: none;\"><\/li>\n<\/ul>\n<ol>\n<li><strong>Batch Center<\/strong>\n<ul>\n<li>If you see a small number count on the <strong>Batch Module<\/strong> on the home screen, it means there is a duplicate payment. The notification will disappear after you visit it.<img decoding=\"async\" class=\"alignnone  wp-image-3320\" src=\"https:\/\/adolunapos.com\/wp-content\/uploads\/2025\/03\/IMG_0174-1024x662.png\" alt=\"\" width=\"556\" height=\"359\" srcset=\"https:\/\/adolunapos.com\/wp-content\/uploads\/2025\/03\/IMG_0174-1024x662.png 1024w, https:\/\/adolunapos.com\/wp-content\/uploads\/2025\/03\/IMG_0174-300x194.png 300w, https:\/\/adolunapos.com\/wp-content\/uploads\/2025\/03\/IMG_0174-768x497.png 768w, https:\/\/adolunapos.com\/wp-content\/uploads\/2025\/03\/IMG_0174-1536x993.png 1536w, https:\/\/adolunapos.com\/wp-content\/uploads\/2025\/03\/IMG_0174-2048x1325.png 2048w, https:\/\/adolunapos.com\/wp-content\/uploads\/2025\/03\/IMG_0174-600x388.png 600w\" sizes=\"(max-width: 556px) 100vw, 556px\" \/><img decoding=\"async\" class=\"alignnone  wp-image-3322\" src=\"https:\/\/adolunapos.com\/wp-content\/uploads\/2025\/03\/IMG_0158-1024x676.png\" alt=\"\" width=\"564\" height=\"373\" srcset=\"https:\/\/adolunapos.com\/wp-content\/uploads\/2025\/03\/IMG_0158-1024x676.png 1024w, https:\/\/adolunapos.com\/wp-content\/uploads\/2025\/03\/IMG_0158-300x198.png 300w, https:\/\/adolunapos.com\/wp-content\/uploads\/2025\/03\/IMG_0158-768x507.png 768w, https:\/\/adolunapos.com\/wp-content\/uploads\/2025\/03\/IMG_0158-1536x1014.png 1536w, https:\/\/adolunapos.com\/wp-content\/uploads\/2025\/03\/IMG_0158-2048x1352.png 2048w, https:\/\/adolunapos.com\/wp-content\/uploads\/2025\/03\/IMG_0158-600x396.png 600w\" sizes=\"(max-width: 564px) 100vw, 564px\" \/><\/li>\n<li>The duplicate payment will be highlighted in <strong>yellow<\/strong> and displayed with an &#8216;<strong>Approved Overpaid<\/strong>&#8216; status. Scroll through the transactions, find the duplicate payment, and then <a href=\"https:\/\/adolunapos.com\/index.php\/docs\/faq\/how-to-find-and-refund-duplicate-credit-card-charges\/#how-to-void-duplicated-payment\">void the duplicate payment<\/a>.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<h4>How to Void Duplicated Payment?<\/h4>\n<ol>\n<li>Find the order with the duplicate payment and tap <strong data-start=\"1439\" data-end=\"1449\">Reopen<\/strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone  wp-image-3330\" src=\"https:\/\/adolunapos.com\/wp-content\/uploads\/2025\/03\/IMG_0177.png\" alt=\"\" width=\"603\" height=\"393\" srcset=\"https:\/\/adolunapos.com\/wp-content\/uploads\/2025\/03\/IMG_0177.png 2160w, https:\/\/adolunapos.com\/wp-content\/uploads\/2025\/03\/IMG_0177-300x195.png 300w, https:\/\/adolunapos.com\/wp-content\/uploads\/2025\/03\/IMG_0177-1024x667.png 1024w, https:\/\/adolunapos.com\/wp-content\/uploads\/2025\/03\/IMG_0177-768x500.png 768w, https:\/\/adolunapos.com\/wp-content\/uploads\/2025\/03\/IMG_0177-1536x1001.png 1536w, https:\/\/adolunapos.com\/wp-content\/uploads\/2025\/03\/IMG_0177-2048x1334.png 2048w, https:\/\/adolunapos.com\/wp-content\/uploads\/2025\/03\/IMG_0177-600x391.png 600w\" sizes=\"(max-width: 603px) 100vw, 603px\" \/>.<\/li>\n<li>Once the order is reopened, the <strong data-start=\"1488\" data-end=\"1504\">Void payment<\/strong> button will appear. Tap on it to void the duplicate transaction.<img loading=\"lazy\" decoding=\"async\" class=\"alignnone  wp-image-3331\" src=\"https:\/\/adolunapos.com\/wp-content\/uploads\/2025\/03\/IMG_0178.png\" alt=\"\" width=\"601\" height=\"392\" srcset=\"https:\/\/adolunapos.com\/wp-content\/uploads\/2025\/03\/IMG_0178.png 2160w, https:\/\/adolunapos.com\/wp-content\/uploads\/2025\/03\/IMG_0178-300x196.png 300w, https:\/\/adolunapos.com\/wp-content\/uploads\/2025\/03\/IMG_0178-1024x667.png 1024w, https:\/\/adolunapos.com\/wp-content\/uploads\/2025\/03\/IMG_0178-768x501.png 768w, https:\/\/adolunapos.com\/wp-content\/uploads\/2025\/03\/IMG_0178-1536x1001.png 1536w, https:\/\/adolunapos.com\/wp-content\/uploads\/2025\/03\/IMG_0178-2048x1335.png 2048w, https:\/\/adolunapos.com\/wp-content\/uploads\/2025\/03\/IMG_0178-600x391.png 600w\" sizes=\"(max-width: 601px) 100vw, 601px\" \/><\/li>\n<li>Finally, settle the order with a <strong data-start=\"1608\" data-end=\"1623\">zero-dollar<\/strong> cash payment to close the order.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>How to Find a Duplicate Payment? There are two ways to find duplicate payments quickly: Notification center Open the Notification Center, navigate to the Order tab, find the duplicate payment order, and tap on it to open the order. Then, void the duplicate payment. Batch Center If you see a small number count on the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"doc_category":[60],"doc_tag":[],"class_list":["post-3303","docs","type-docs","status-publish","hentry","doc_category-faq"],"year_month":"2026-04","word_count":152,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"yuming","author_nicename":"yuming","author_url":"https:\/\/adolunapos.com\/index.php\/author\/yuming\/"},"doc_category_info":[{"term_name":"Frequently Asked Questions","term_url":"https:\/\/adolunapos.com\/index.php\/docs-category\/faq\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/adolunapos.com\/index.php\/wp-json\/wp\/v2\/docs\/3303","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/adolunapos.com\/index.php\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/adolunapos.com\/index.php\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/adolunapos.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/adolunapos.com\/index.php\/wp-json\/wp\/v2\/comments?post=3303"}],"version-history":[{"count":10,"href":"https:\/\/adolunapos.com\/index.php\/wp-json\/wp\/v2\/docs\/3303\/revisions"}],"predecessor-version":[{"id":3338,"href":"https:\/\/adolunapos.com\/index.php\/wp-json\/wp\/v2\/docs\/3303\/revisions\/3338"}],"wp:attachment":[{"href":"https:\/\/adolunapos.com\/index.php\/wp-json\/wp\/v2\/media?parent=3303"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/adolunapos.com\/index.php\/wp-json\/wp\/v2\/doc_category?post=3303"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/adolunapos.com\/index.php\/wp-json\/wp\/v2\/doc_tag?post=3303"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}