Update – September 9, 2025 #
Menu #
- Discount Price Items
- Can be configured in the Menu Item Info section of the back office.
- On the front end, both prices will be displayed, with the original price crossed out (example:
$4.00$2.00). - If the special price is set to $0.00, the item will be free.
- To remove the special price, click the X icon.
POS #
Home Screen Module Customization #
- Each POS terminal can be configured individually in the back office.
- Modules can be hidden; hidden modules will appear under the More menu.
- Module positions can be rearranged.
- The number of modules displayed per row can be configured.
- Module margins can be configured.
Customer Display Payment Screen Optimization #
- Flow updated: tip selection comes before payment.
- After selecting a payment method, no confirmation is required — the system will directly send the payment request to the card reader.
Receipt Optimization #
- Packing receipts and customer receipts now include:
- Amount Due
- Change (only displayed if value exists)
- Gift Card Balance (replacing the old “Balance”)
Printing Mechanism #
- If the printer is offline, the system will display a print failure warning within 5 seconds.
- If the printer reconnects within 30 minutes, kitchen tickets will auto reprint; other tickets must be reprinted manually.
- If the local server is offline, the print attempt duration will follow the printer timeout setting configured in the back office.
Item Modifier Memory #
- The system remembers each item’s modifier selections (e.g., Add, No).
- If an item has past modifiers, an Ⓜ icon will appear above the button when selecting that item.
- Clicking the Ⓜ icon will display the 9 most frequently used modifiers for that item.
Order Details Screen #
- SMS Notification: If the customer’s phone number is unsubscribed, system will prompt:
“This number is unsubscribed from text updates. Reply START to (866) 370-0007 to resume.” - Customers must reply “START” to (866) 370-0007 to resume receiving SMS updates.
- New SMS status display added.
Kiosk #
- Payment screen optimization:
- Flow updated: tip selection comes before payment.
- After selecting a payment method, no confirmation is required — the system will directly send the payment request to the card reader.
- Supports partial payments.
Online Store #
- Rebuilt customer ordering interface.
- Supports sending verification codes via voice call.
Third-Party Platforms #
- Scheduled Orders to Kitchen: can be configured in the back office Online Store settings.
- This configuration is shared with the online store.
Waitlist System Optimization #
- Maximum capacity (total number of waiting customers) can be configured in the back office.
- Check-in & SMS notifications: If the customer’s phone number is unsubscribed, system will prompt:
“This number is unsubscribed from text updates. Reply START to (866) 370-0007 to resume.” - Customers must reply “START” to (866) 370-0007 to resume receiving SMS updates.
- SMS status optimization:
- In Progress – Orange
- Successful – Green
- Failed – Red
Local Server Rebuild #
- Real-time monitoring of all local server statuses.
- Real-time monitoring of the entire printing process.
Update – April 21, 2025 #
Waitlist System #
Easily manage your busy hours with our new waitlist module.
Customers can check in through a self-service kiosk or with staff assistance via the POS. Once checked in, they’ll receive a confirmation SMS with a live status link to track their wait time. When the table is ready, staff can notify customers by SMS or voice call directly from the system.
- Watlist Dashboard
- Watlist Self Check-In Kiosk
- Watlist configuration
Kiosk New Feature #
- Multi-Language Support: Customers can select their preferred language on the welcome screen.
- Giftcard Payment: Customers can pay using gift cards issued by the store. (A magnetic card reader is required)
- Configuration can be done in the Backoffice under Device → Kiosk → Edit Device Settings.
Update – March 30, 2025 #
New Feature #
- Spanish Language Support: Our system now supports Spanish.
- New Promotion and Coupon Structure:
- Customers can use either one promotion or one coupon per order.
- Note: All old promotions and coupons will be disabled
- New Tip structure
- Minimum tip: If the calculated tip is lower than the set minimum, the system will apply the minimum tip instead.
- Tips can be calculated based on:
- Subtotal,
- Subtotal – Discount + Surcharge
- Order Total (Default)
- Scan and Notify: Now supports continuous SMS notifications.
POS Updates #
- Orders with a refund cannot be voided.
- Fixed an issue where the server’s name was not showing on an order after being removed from Backoffice.
- Third-party tax is now displayed separately in the daily report.
- Fixed an issue where third-party orders could not print in a second language.
- Void Item Report now includes the order number from which the item was voided.
- New structure applying promotions and coupons.
- Scan and Notify now displays SMS records.
- Orders will lock when requesting credit card payment. Click here for details.
- If an order is duplicated or overpaid by credit card, the system will display a notification. Click here for details.
Kiosk Updates #
- New structure applying promotions and coupons.
Online Ordering Updates #
- New structure applying promotions and coupons.
Backoffice #
- Dashboard now displays third-party sales.
- Daily Summary now displays third-party sales.